Why doesn't the video count my bounces?

Sometimes you watch a workout video but don't get credit for the bounces. The achievement tracking doesn't seem to work. Here is what might have caused the system to not track it:

  • the workout video was "fast forwarded"
  • the workout video was not completed
  • you watched the workout video on a browser other than Chrome, Safari or Firefox
  • you watched the video via Airplay on an Apple TV

Is it possible that one of the above occurred? Please change that and it should work.


Was this article helpful?
6 out of 19 found this helpful
Have more questions? Submit a request